Shipping Policy
Effective November 13, 2026.
Destination and currency
We currently accept orders for delivery to the United States. All stated prices and shipping fees are in USD. Enter a complete, deliverable address at checkout. Availability for an address is determined at checkout.
Shipping options
| Option | Discounted merchandise subtotal | Fee |
|---|---|---|
| Standard | Below $50 | $5.99 |
| Standard | $50 or more | Free |
| Expedited | Any subtotal | $7.99 |
The threshold uses the merchandise subtotal after discounts, excluding shipping and taxes.
Processing and transit are separate
Processing takes 5–10 business days before dispatch. Standard transit takes 10–15 business days after dispatch. Add both stages: estimated total standard delivery is 15–25 business days. Business days exclude weekends and relevant public holidays. Estimates are not guaranteed delivery dates.
Expedited shipping is an alternative service option. We do not promise an unverified expedited transit time or guaranteed delivery date. Contact us before ordering if timing is critical.
Tracking and changes
Tracking details are provided when available after dispatch. A tracking record may take time to update. Email us promptly to request an address change or cancellation. We cannot guarantee changes once processing or dispatch has begun.
Delays, loss and damage
Carrier disruption, weather, customs and peak periods can extend estimates. Contact us if tracking appears stalled or a parcel is marked delivered but cannot be located. Check the address and safe delivery locations, and keep packaging and photos for damage concerns. We will investigate with the relevant parties and explain the available resolution; this does not limit your mandatory rights.
Taxes and other charges
Any taxes collected by the store are shown at checkout. If customs duties or import charges are not collected there, the recipient may be responsible where applicable. Contact us before ordering if you need clarification.