Privacy Policy
Effective November 13, 2026.
Who controls your information
Fernfablet is operated by Weihai Qiangbenqiang Trading Co., Ltd., No. 499-3, Shichang Avenue, Zhangcun Town, Huancui District, Weihai City, Shandong Province, China. Contact service@fernfablet.com for privacy questions and rights requests.
Information and sources
We receive information you provide when browsing, ordering, contacting us, creating an account or subscribing. This may include name, contact details, billing and delivery addresses, order history, account information and the contents of support requests. Shopify and payment providers process payment information; please do not send card numbers by email.
Technical information such as IP address, device and browser details, cookies and site activity may be collected automatically by Shopify and enabled services. We may receive order, fulfillment and transaction updates from service providers.
Why we use it
We use information to operate the storefront, process payments, fulfill and track orders, handle returns and support, maintain accounts, prevent fraud, meet legal obligations and improve the shopping experience. Where permitted and subject to your choices, it may also support analytics or marketing. Marketing subscriptions are optional.
Sharing and Shopify
Information is shared as needed with Shopify, payment processors, fulfillment and delivery providers, support and technical service providers, and authorities when legally required. These parties receive information relevant to their functions. Shopify may also process information under its own privacy notice. Learn more at Shopify Privacy and Shopify's Privacy Portal.
Cookies and choices
Essential cookies support functions such as carts and security. Optional technologies, when enabled, may support analytics or advertising. Use the available cookie controls to accept, reject or manage optional categories, and visit Privacy Choices for Shopify's applicable sale/sharing opt-out interface. We do not claim a particular advertising pixel is installed merely because this policy mentions advertising.
Unsubscribe from promotional email using its unsubscribe link. Transactional messages needed to service an order may still be sent. Applicable Global Privacy Control signals are handled by Shopify's privacy tools according to configuration and law.
Retention, transfers and security
We retain information for as long as reasonably needed for orders, support, legal records, disputes and security, with duration depending on the purpose and applicable obligations. The store is operated from China and uses Shopify and other service providers that may process information internationally. Applicable transfer protections are used where required. We use reasonable safeguards but no system can guarantee absolute security.
Your rights and requests
Depending on your location, you may have rights to access, correct, delete or obtain a copy of information, withdraw consent, or opt out of certain sharing or targeted advertising. Email your request to service@fernfablet.com. We may verify identity and authority before acting, without requesting unnecessary sensitive information. Authorized agents may need to provide evidence of authorization. We do not discriminate for exercising applicable rights.
Children, complaints and changes
The store is intended for adults, and we do not knowingly collect children's personal information. Contact us if you believe a child provided information. Send complaints or appeals to our support email; you may also contact the relevant regulator where available. We may update this notice and its effective date, and provide further notice where required.